Frequently Asked Questions
 
 


 
 

 
 

FILLERS

Frequently Asked Questions

 
 

What's the best way to fill the larger, ragged holes that you always seem to get when you remove screws from the wall?
As these types of holes are often quite deep, ordinary fillers would take too long to dry thoroughly. So, use Polyfilla Ready to Use Filler Large Cracks, which will pack out the cavity. When the filler is thoroughly dry, give the repair a light sanding with fine sandpaper, and then wipe off any dust before decorating.

What can I do about hairline cracks in my ceiling? It's impossible to cover them up with paint.
Regular paint rarely conceal cracks, it is more likely to make them more obvious. The best method is to use a product such as Polyfilla Ready to Use Filler Skim Coat, which is ideal for covering fine cracks in a broad area.

When sanding down old paintwork before painting, what grade of sandpaper should I use?
It depends how bad the old paintwork is. Good paintwork needs only a rub over with fine sandpaper to remove any small lumps and bumps and to key the surface for the new paint. Surfaces that are badly chipped or covered in old paint runs need more drastic action. First use a coarse grade of sandpaper to remove big lumps and runs, and then use a fine grade to remove the deep scoring made by the coarse sandpaper. Finally, remember to wipe off all sanded surfaces to remove dust and particles that will spoil all your efforts. Use Polyprep Sugar Soap (available in powder or liquid concentrate) - a strong cleaner that degreases and provides a good surface for new paint to adhere to.

What should I do to prepare a wall for painting or wallpapering?
First, remove all picture pins and fill any nicks or dents with one of the Polyfilla range of fillers. For large jobs, try economical Polyfilla Multipurpose Interior Powder Filler. Alternatively, use one of the Polyfilla Ready to Use Fillers (there are 5 to choose from depending on the surface imperfection). Always use a flexible filling blade to apply the filler and allow to dry. Once dry, sand back to obtain a smooth flush surface. Finally, remove all dust and particles by washing down the walls with Polyprep Sugar Soap, starting at the bottom and work your way up to avoid streaks. Mask round light switches and other fittings with masking tape. Remember to use a dustsheet on the floor to catch any stray paint splashes or drips.

How do you disguise where a picture rail used to be?
When you remove the rail, it will probably leave holes where the nails or screw used to be. Fill these with lightweight filler such as Polycell No Sanding Polyfilla. You may find there's an indentation where the picture rail used to be. Use Polyfilla Ready to Use Filler Skim Coat to even up the surface.

The skirting, doorframes and doors have several chipped and flaking coats of paint on them - how do you make them presentable?
The first job is to sand them with a coarse grade of sandpaper to get off the worst of the lumps and bumps, followed by a medium grade sandpaper. Next, the imperfections can be filled with Polyfilla Ready to Use Filler Interior Timber. Lastly, the filled surfaces should be given a final light sanding with fine grade sandpaper. Wipe clean and paint.

For exterior requirements, use Polyfilla Woodflex.

How do I fill gaps between my window wooden frames and inside wall?
You're dealing with two different materials here, plaster and wood. To allow for differential movement between them, use Polyfilla Gap Sealant, wiping off any excess with a damp cloth.

Can I lengthen the working time of Polyfilla Powder Fillers?
You can maximise working time by ensuring that all tools and mixing containers are clean, as traces of old filler shorten working time.

Can I add water to a Polyfilla Ready to Use Filler to make it flow more smoothly?
No, this will decrease the filling ability of each product. If the product seems too firm, manipulate the tube with your hands before use - this will soften it up.

I used Polyfilla Putty on a window frame and have noticed some wrinkling on the surface. Is something wrong with the product?
No. When this product is used on metal window frames exposed to heat, some surface wrinkling can occur. This will not affect the performance of the putty in any way.

I painted over the areas where I used Polyfilla Gap Sealant and now cracks have appeared. Why has this happened?
If the gap sealant was not cured sufficiently before it was painted over, cracks can occur as the gap sealant shrinks. To prevent this, allow 48 hours drying when you are filling large gaps or painting with oil-based paints. Also, some water based undercoats and flat paints shrink during drying, and as POLYFILLA* GAP SEALANT is flexible it won't stop cracks appearing in the shrinking paint on its surface. Test the paint on a small section of sealant, and if this is a problem you can reduce cracking by allowing the sealant to cure thoroughly or by first coating it with a vinyl/acrylic semi-gloss or oil-based undercoat.

Why should I use a specialised filler under gloss paints?
Gloss paints show up every flaw and bump on surfaces. Therefore, a specialised filler that ensures an extremely smooth, hard, "glass-like" finish is preferred for the ultimate flawless, flat surface. Polyfilla Ready to Use Filler Mirror Finish is the ideal filler under gloss paints.

It gives perfect gloss retention so you won't notice a 'dull' spot under the paint. You should also apply an undercoat before the final coat of paint for the best results.

I want a filler that matches the colour of the timber I am repairing. What should I use?
The best result is to custom tint/stain a filler to match your timber, rather than buy a pre-tinted colour filler. This allows you the flexibility to adjust to the shade you require, rather than having the colour dictated by the manufacturer.

For interior timbers, use Polyfilla Ready to Use Filler Interior Timber. If you require a wood filler that can be exposed to the great outdoors, use Polyfilla Woodflex, which flexes with the natural movement of wood.

Note: When tinting /staining, the final colour is not achieved until a clear finish is applied. It is worth testing first on an off-cut, or inconspicuous area, to see if the correct colour match is achieved.

How do I repair cracks and holes in cement render?
Use Polyfilla Exterior Powder Filler. It is especially suited to repairing cracks and holes in both interior and exterior masonry based surfaces. It can be used to repair cement render, cement, bricks, stone and other masonry surfaces. It is waterproof and resistant to temperature and humidity changes when set.

 
   

 

 

STRIPPERS

Frequently Asked Questions

 
 

What is the difference between Polystrippa Paint Stripper and Polystrippa Renovator's Choice?
Polystrippa Paint Stripper is formulated with methylene chloride. It is very aggressive and therefore, acts quickly. It is most suitable for smaller applications as it evaporates fast. Polystrippa Renovator's Choice, on the other hand, is free of methylene chloride and takes longer to work. However, this is preferable for larger applications, indoor applications (where ventilation is limited) or if you are concerned about using highly toxic chemicals.

Can I speed up the paint stripper process?
Yes, by lightly scouring the surface of the coating with a stiff wire brush, or by lightly sanding the surface with a coarse-grade sandpaper before application of the stripper.

Placing a garbage bag over the item being stripped will also help reduce paint stripper evaporation and results in more effective stripping.

Applying a thicker application of paint stripper is also more effective than a thinner application, as this also counteracts evaporation.

Don't forget to work in a cool, shaded outdoor area for maximum results and to avoid inhaling fumes.

I've just stripped back the paint on timber, but there are still stains?
Paint strippers are effective in removing coatings. Most stains actually penetrate the timber and do not form any coating, and as such, cannot be softened and penetrated by paint strippers.

WHY DON'T PAINT STRIPPERS REMOVE STAINS FROM TIMBER?
Paint strippers are effective in removing coatings. Most stains actually penetrate the timber and do not form any coating, and as such, cannot be softened and penetrated by paint strippers.

How do I clean the surface after stripping?
Remove all paint stripper residue by cleaning with a cloth wet with water. If surface is sensitive to water clean with methylated spirits. Ensure paint stripper is completely removed from corners, cracks, and crevices. Allow surface to dry thoroughly before painting or varnishing. Do not accelerate drying with a heat source as this can cause timber to crack or warp.

 
   

 

 

CLEANERS

Frequently Asked Questions

 
 

The surface I want to clean is heavily soiled. Can I still use Polyprep Sugar Soap to clean it before painting?
Yes, just use a higher concentration than normally recommended on the pack. Using of hot water will also help.

Note: It may be necessary to rinse off residue if higher concentrations are used.

 
   

 

 

WALLPAPER PREPARATION

Frequently Asked Questions

 
 

When hanging wallpaper, why do I need to use size as well as adhesive past?
The size assists wallpaper adhesives by ensuring the past is not absorbed into the wall. This enables the wallpaper to be moved around, allowing easy line-up of adjacent sheets. Polypaper Size is ideal for lightweight to medium weight wall coverings.

What's the best way of sticking back loose wallpaper or edges that are curling away from the wall?
When the adhesive behind wallpaper dries out, the wallpaper sometimes will lift and curl away from the wall. Use Polypaper Paste. Remember to wipe away any excess adhesive squeezed out when the wallpaper is pressed back into place. If the wallpaper is thick or heavily curled, it pays to wet it with a sponge - this makes it more flexible and easier to work with.

How do you make repairs when you start to peel off old wallpaper and it takes of the plaster surface as well?
Old plaster often becomes very weak and when you strip off wallpaper it sometimes takes the plaster with it. First of all, it is important to use a purpose formulated wallpaper stripping solution such as Polypaper Peel and not regular liquid soap. This will help to ease off the paper and reduce the danger of you making nicks in the surface, or dislodging sections of plaster.

For any plaster which has already dislodged, providing the damage is not too deep you can use Polyfilla Ready to Use Filler Skim Coat. If the damage is deep, use Polyfilla Ready to Use Filler Plaster Cracks. You don't need to apply a finishing coat of finishing skim to this unless you are going to emulsion over the top and need a perfect surface.

Can I use Polypaper Paste on any wallpaper?
No, it is ideal for lightweight to medium weight wallpapers only. For medium to heavy weight wallpaper, use Polypaper Lap Adhesive. Always follow the wallpaper manufacturer's recommendations and hanging directions.

How do I remove vinyl wallpaper?
Initially peel vinyl overlay off backing paper. Use Polypaper Peel to soften backing paper, peel off or remove with a paint scraper.

Note that coverings adhered with water resistant adhesives are very difficult to remove and a paint stripper should be used. If using this method, take care to avoid damaging the wall surfaces and ensure the area is well ventilated.